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To find out more about product data feeds, have a go at this article in the knowledge base. Please note that advertisers do not necessarily supply product data feeds and if they do, they might not grant all partners access to them. If you should find that – after following these instructions – you cannot find the product data feed, please contact your advertiser.
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Different types of API requests to Ingenious are subject to different rate limits. To ensure the quality and to better protect our Product Data Feed system integrity, we have the following limitations
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Maximum of 3 download requests per 1 hour per feed per adspace for compressed feedsMaximum of 1 download requests per 1 hour per feed per adspace for uncompressed feeds
In case you exceed these quotas, the response of the feed download will return a 429 Too Many Requests HTTP status code.
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When you want to integrate a feed for the first time, you may want to download it multiple times without having to concern yourself with rate-limits. For this use-case, you can use the preview mode to get a version of your feed that is vastly reduced in file size. Using preview mode will not consume any quota.
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Here is a list of the most common error codes and how to best react to them:
Error Code | Reaction |
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| You requested a column that doesn’t exist. Go to the UI and check the feed mapping again in the download page. |