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Define a representative time frame (often 7 or 14 days are a good time)
Export the conversions from your data warehouse/ shop system (please limit it to essential conversion information like order id, time, revenue amount etc, personal customer data must not be shared)
Now compare to conversions, that were attributed and not attributed in your Ingenious platform. Contact us, we are happy to assist if you need support to access this data.
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Improving conversion tracking accuracy for your advertiser should be done by focusing on four areas
the tracking domain
the conversion tag
the onpage tag
consent management
Tracking Domain of your Advertiser(s)
Consider using a first party tracking domain
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Try to avoid that your tracking domain is listed in ad and private blocking lists
You may check here:
- https://trackingthetrackers.com/
- You may also search for your domain here:
https://easylist.to/easylist/easyprivacy.txt
https://easylist.to/easylist/easylist.txt
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With every redirect click, Ingenious transmits a click id as parameter iclid (Ingenious Click Id). This iclid(s) should be stored on the advertiser-side in the user-session (in a first party cookie, or attached to the sale/order) and transmitted in the conversion tag. Note that an order might have multiple click IDs assigned, because the user might have several independent interactions before the conversion.
Manage cookies server side
Also, writing cookies from the server side can bypass certain client-side restrictions, thereby ensuring more reliable tracking of user sessions and activities
Track cookieless using external click IDs (i.e. gclid, fbclid)
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Extend your onpage tag data with Customer id (may be hashed) and Session IDs to improve tracking accuracy.
Avoid Traditional 3rd Party Tag Managers
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Support TCF 2.0
In order to transmit and receive consent, the framework TCF 2.0 can be used.
read more here: IAB Transparency & Consent Framework v2.0
Make sure, that the Ingenious conversion tracking is part of your CMP (Consent Management Platform) and that consent is transmitted.
When working with tracking technologies, usually it should be integrated in the CMP solution of a shop and be managed and treated accordinglyTraditional third-party tag managers, like the standard Google Tag Manager (GTM) using googletagmanager.com, can be blocked by ad blockers or restricted by browser privacy settings. Instead, consider using GTM and Server-Side GTM (sGTM) with a first-party domain to circumvent these challenges.
Consent Management
Ensure Tag Loading Post-Consent
It's important to load tracking tags only and directly after the user has given consent, without waiting for the next page load. This approach respects user privacy and complies with data protection regulations while ensuring that you don't miss out on valuable tracking data from the moment consent is given.
It is important, that the onpage tag can detect parameters that are relevant for attribution of incoming traffic (like the iclid, amc, others). If only loaded with the next page view this information is lost.