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• Make sure that your server accepts our user agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2049.0 Safari/537.36 (i19s.com)

• The size of your product data should not exceed 350 MB (unzipped). Of course, you can spread data over multiple data sources and then create separate connections for them.

• Your product data system must be able to send the product data within one minute for download otherwise, the download will fail.

• In case your product data cannot be reached more than three times in a row, the product data feed will be disabled.

• If you use an FTP server, it has to support the FTP SIZE command in order to check if the file changed before we download it

• The system does not follow redirects, so your link should directly map to the data file

• ETag or Last-Modified headers are not both supported yet

If you want, you can upload multiple feeds for one advertiser. This allows you to implement a distribution strategy for your partners.

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• At the top of the page, you need to give your product feed a name. Make sure it is descriptive in relation to the content and instructive for your partners.

• Under ‘source data and verification’, you manage the connection between the platform and the source of your product feed, i.e. the server on which your product data are stored. Make sure you fill out the following:

  • The download URL of the source of your data. Please note you also need to select a protocol for the URL: available protocols are http://, https:// and ftp://. Please note that if you select the secured protocol https:// you will be asked whether the SSL certificate for the domain should be validated.

  • If necessary, you can register the username and password needed to access the source data. In case you need additional HTTP headers to access the source data, you can add them by clicking on the link below the password entry.

  • Proceed to select the format of your source data by selecting a content type. The platform is capable of managing CSV and XML formats. If you use ftp:// as the download protocol you can only use CSV.

  • If your source data has a CSV format, you will need to register the delimiter (semicolon, comma, etc.) used to separate the product data. If quotation marks are used for your data, you need to register the type of quotation marks used (double or single). If no quotation marks are used, just select ‘none’.

  • If your data has XML format, please mark, that only utf-8 encoding is supported.

  • If you choose a daily, weekly, or monthly interval, it is recommended not to select business hours as the update time

    By choosing an update interval, you decide the frequency by which the platform will update the product feed. You can choose to update the feed on an hourly, daily, weekly, or monthly basis. Please choose a high interval only when the product data are frequently changed.

  • When you choose an hourly interval, please do the following:

    • a double hourly update takes place at 12 AM and 12 PM

    • a triple hourly update takes place at 12 AM, 8 AM, and 4 PM

    • a quadruple hourly update takes place at 12 AM, 6 AM, 12 PM, and 6 PM

    • a sextuplet takes place at 12 AM, 4 AM, 8 AM, 4 PM, and 8 PM

    • an octuple hourly update takes place at 12 AM, 3 AM, 6 AM, 9 AM; 12 PM, 3 PM, 6 PM, and 9 PM.

  note that the timing that you set is just a rough estimate. While we are trying to ensure feeds are processed at least as frequent as you set them, but at times of heavy loads, delays may happen.

  • You can Enable caching optimisation if your feed supports either ETag or Last-Modified caching headers, the system will ignore the set update interval and instead update your feed multiple times per hour (limited only by the overall load on the system).

• Under ‘status and availability’, you define whether the product feed is active or disabled. You also define whether your product feed is available for all partners. Please note that if you don’t want the data feed to be available for all partners, you need to select the partners that will have access to the feed.

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