Relationship related messaging

 

Notifications are sent to partners and key account managers when relationships are created and edited. The following table shows the status transitions and corresponding email templates that are used for the notification.

 

#

From Status

To status

Action

User type

Email Template

#

From Status

To status

Action

User type

Email Template

1

TERMINATED

APPLIED

APPLY

Partner reapplies after being deleted

PARTNER

partner_program_applied

2

TERMINATED

ACTIVATED

ACTIVATE

  • A deleted partnership is reactivated by the admin

  • Without a new application by the partner.

ADMIN

partner_relationship_activated

3

APPLIED

REJECTED

REJECT

Adspace application is rejected.

A new application is possible.

ADMIN

partner_program_reject

4

APPLIED

BLOCKED

BLOCK

  • Adspace application is rejected.

  • Adspace is blocked for further applications.

ADMIN

partner_relationship_blocked

 

5

APPLIED

ACTIVATED

ACCEPT

Application of the partner is accepted.

ADMIN

partner_program_accept

6

BLOCKED

REJECTED

UNBLOCK

Lock/blockage is lifted

ADMIN

partner_relationship_unblocked

 

7

ACTIVATED

ACTIVATED

UPDATE

Updating of commission model assignment

ADMIN

partner_relationship_new_commission_model

8

ACTIVATED

SUSPENDED

SUSPEND

Partnership is suspended by the admin and can be reactivated or deleted later

ADMIN

partner_relationship_deactivated

9

ACTIVATED

TERMINATED

TERMINATE

  • Existing activated connection to the adspace is deleted.

  • Partner can reapply.

ADMIN

partner_relationship_deleted

10

SUSPENDED

TERMINATED

TERMINATE

  • Existing suspended connection to the adspace is deleted.

  • Partner can reapply.

ADMIN

partner_relationship_deleted

11

SUSPENDED

ACTIVATED

ACTIVATE

Suspended partnership is reactivated by admin

ADMIN

partner_relationship_activated

12

REJECTED

APPLIED

APPLY

Partner reapplies after being rejected

PARTNER

partner_program_applied

 

13

 -

APPLIED

APPLY

Partner applies for the first time

PARTNER

partner_program_applied

 

14

-

ACTIVATED

CREATE

Partnership is created and accepted directly by the admin without application by partner

ADMIN

partner_relationship_created