Financial process
How does it work?
Rating of conversions
As soon as you start generating conversions for an advertiser, you are credited with commission. In some cases you receive a fixed amount of commission for every conversion. In other cases the commission is a percentage of the order value of the conversion. You find the exact amount of commission per conversion under Conversion in the Finance section of the navigation on the left.
Validation of conversions
In the same Conversion overview, you can also check the status of each conversion. The status is either open, rejected or confirmed. The initial status of a conversion is open. At a regular time, usually at the beginning of a new month, the person managing the advertiser program compares the conversions tracked by the platform with the order book. Based on this comparison, they either confirm or reject the conversion. Conversions are rejected for example when the order was cancelled by a client.
Payment entries
As soon as your conversions have been confirmed, you are entitled to receive the commission related to them. You do not have to invoice the advertiser you generated the conversions for. The platform creates a so called self billed invoice containing all the commission you made with confirmed conversions within a certain period, usually within a month. In online marketing these invoices are commonly referred to as payments, payouts or credit notes. In the context of this platform they are called payment entries. You can download your payment entries in the UI as PDF and CSV and use them for your own administration. You do not have to send the advertiser or the platform another invoice to be paid for your service. Where you find your payment entries is explained below.
Requirements for your payment entries
A payment entry can be created when you have made conversions for which commission is granted. As explained above, these conversions need to be confirmed by the person managing the advertiser program. To allow payment entries to be created, you also need to register your banking details. In some cases the platform owner defines a so called payout limit. This means a payment entry is not created until you have generated a certain amount of confirmed commission, for example 25 or 50 EUR, or the equivalent in a different currency. Please note that you can also register a payout limit yourself, in the Main account settings.
Payout
When a payment entry is created by the person managing the platform, you are notified by email. You find the payment entry recorded in your partner UI. Read the chapter below for instructions on where to find it. Like the conversions, the payment entry has a status. This status is either confirmed or paid. Confirmed means the person managing the platform has approved all the data included in the payment entry. Paid means the payment entry has been forwarded to the finance department of the entity and the gross amount is transferred to the bank account you registered.
Legal status
The process described above follows article 224 in the explanatory notes of the Invoicing Directive 2010/45/EU adopted by the European Union. According to this article, invoices may be drawn up by the customer in respect of the services supplied to them by a taxable person, where there is a prior agreement between the two parties, and provided that a procedure exists for the acceptance of each invoice by the taxable person supplying the goods or services. In the context of this platform, the customer is the entity, meaning the legal body responsible for your payment. The taxable person is either you or your company. The service you supply is generating conversions. The prior agreement is the terms and conditions you accepted when you registered for the platform, together with the terms and conditions you accepted when applying for the relevant advertiser program.
Where can I find my payment entries?
To find out whether payment entries have been created, go to the navigation on the left and click Payment entries in the Finance section.
The page has two parts. At the top you can apply filter options to search for specific payment entries. Under Timeframe you set a period with a From and a To date. Under Search you can filter by currency and by status. Click Search to apply your filters.
Below the filters you find the overview of all the payment entries created for you. The overview is a table with the following columns:
Creation date, the date on which the payment entry was created. This is also where you find the icons to download the payment entry as PDF and CSV. The CSV contains all confirmed conversions included in this payment entry. If the documents have not been generated yet, the icons stay greyed out until they are available.
Entry number, together with the type, the net amount and the tax amount (usually VAT).
Entity, the legal body responsible for paying commission, together with its registered address.
Gross amount, together with the status. As mentioned above, the status is either confirmed or paid.
You can sort the table by the columns and choose how many entries are shown per page. When no payment entries match your filters, the overview shows the message No payments found.